Frequently asked questions - FAQ
Enjoy an immediate 10% discount all year round!
With the LCdN membership card you directly obtain a permanent reduction of 10% for one year (365 days) on all products in stock and in preorder from our catalog.
-Immediate activation! Add the card to your basket, finalize the order. From your next order the reduction is effective.
-The reduction cannot be combined with other discounts, rebates, promotions, is not applied to shipping costs, is not applied to products offered for deposit.
-The LCdN membership card is personal to you, you enjoy its advantages for a full year, it is virtual, it is therefore not sent to your physical address, it offers other privileges to its members such as access to offers / promotions / exclusives.
Do the math, if you order for more than 300 € over a year, your card is already amortized.
The LCdN membership card is personal to you, you benefit from its advantages as soon as it is purchased for one year.
It has no effect on your orders in progress or placed before purchase. It is valid for a period of 365 days, at the end of these 365 days it will be deactivated from your account. you will then be able to renew the purchase for a new year if you wish. There is no tacit renewal or any direct debit. You will receive an email before it expires to inform you of its next deactivation. The LCdN membership card is not refundable. The benefits of the LCdN membership card may change over time depending on market conditions and the company's commercial policy.
You can purchase the LCdN card right here.
How much does the membership card cost?
The LCdN membership card costs € 30.00. It is valid for a period of 365 days, at the end of these 365 days it will be deactivated from your account.
How can I order the LCdN card?
Simply add it to your cart and complete your order. If you make an immediate payment (excluding bank transfer) it will be activated immediately. You can directly follow up with a new order and take advantage of your reduction!
When will my LCdN card be activated?
If you make an immediate payment (excluding bank transfer) it will be activated immediately. You can directly follow up with a new order and take advantage of your reduction!
Be careful if you order your card with other products, the reduction will not apply to these products in the same basket as your card.
Can I extend the duration of my LCdN card?
Yes, in your account you will find the validation date. All you need to do is click on the “Extend” link. By making a new purchase of the LCdN card, your date will be extended for an additional year. Each card purchased extends the validation period by one year.
Will the member price apply to my orders or preorders placed before its purchase?
No, there is no retroactive effect.
What happens when my card is deactivated?
You will receive an email before it expires to inform you of its next deactivation, you are free to renew it.
When the card is deactivated, will I keep the member price on my preorders pending delivery?
Yes, your prices are kept.
Is my card valid in your physical store?
Yes, the member discount is also applied for purchases made in our store.
The reduction is not cumulative with a product which is on promotion (crossed out price).
In order to benefit from your reduction, please present your identity card.
You have not found the answer to your question about a preorder in this help?
You can contact our support, or on our live chat.