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Frequently asked questions - FAQ

Preorders

Introduction

When should I pay for my pre-order?

We secure your prices

Your pre-order with deposit has arrived in stock

Your pre-order without deposit (free reservation) has arrived in stock

Do you need more time to make your payment?

Combine a preorder that has arrived in stock with items in stock and or other preorders that have also arrived in stock

Combine preorders that are not yet in stock in the same shopping session

The estimated date of availability of a preorder

Your preorder is canceled

The deposits

Confirmed delivery date

How to cancel a preorder?

A preorder is no longer available for order

You have not found the answer to your question about a preorder in this help?